The Hardy Tread warranty is good for 6 years from the date of installation. Our treads are warrantied against normal use of ice melting compounds and structural damage due to weather related issues. As we install the tread we stencil that date on the back edge. This is for your maintenance managers to know as well as ourselves exactly when it was installed.
The 6-year warranty is prorated. The first year we would replace the tread completely free. If the tread needs to be replaced during the 2nd year you would pay just 20% of the original cost, and each additional year that would increase by 20% each year. This allows for the time the tread was in service. With that being said we have not replaced a tread yet that was due to weather issues.
We will keep your treads in our warehouse to ensure they are handled with care, nothing being moved from place to place in the complex and stored incorrectly or handled roughly. We find that this ensures the treads stay looking great, in new condition and of course saves space in your complex for other items you keep in stock.
We will also give your property a 24 hour emergency service: if ANY tread on your property breaks, a quick phone call to us and we will have a technician out to replace the tread within 24 hours. You can rest assured that your residents are safe at all times.
Hardy Mfg. has 36 years of experience in stair treads business. We have a solid reputation and strive every day to ensure our product is the best on the market, always looking for new ways to make improvements.
Our mission is to deliver the best product, the best installation and customer service every day.
Stairs are our specialty not just a sideline!
We look forward to doing business with you and take our promises seriously.